before i went to bed last night, i saw a NT guys email address on 4 who appeared to be dealing with a few different people, so i thought id chance sending him an email wondering if he was by any chance reviewing my account too.......to my surprise, he phoned me back within 5 minutes of me sending the email.
Graham (based in the USA, somewhere on Central time) was very understanding of what was going on and he appeared knowledgable on the whole situation.
he understood that what we were doing was not explicitly against the T&Cs but that the DOJ could view the transactions as NT allowing american customers transfer funds to gambling sites. in order to protect ALL accounts, both american and others, a decision was taken to stop the transfers.
my account was reopened tonight after i emailed him my documents again on the condition that i do no more transfers and that my account was on a watch list to ensure that i comply.
he also stressed that all american customers would eventually be paid but that doing so in the immediate future was unlikely due to the logistical nightmare of having to deal with "in excess of 2m cashout requests in the last week" and issues that they are currently having with payment providers........he stressed that NT had no intention of going away and that they were working around the clock to process these cashouts.
all in all, an enjoyable experience over the last few days in that i made a little extra cash doing not a lot, i avoided poker for a few days, i chatted to a lot of people that i otherwise wouldnt have and also the added pleasure of having helped a number of (albeit, desperate)americans who trusted a complete stranger in handling their money.
so no more excitement but also no worries of being paraded on national tv in an orange jumpsuit.....a reasonable enough kinda outcome
