by GodlikeRoy » Wed Jul 26, 2006 3:09 am
I totally disagree. Pokerstars is quick and efficient and above all, fair.
Yesterday I made a deposit for the $100 bonus but didn't put in the bonus code (I didn't realise we had to put one in). I waited until today to see if the bonus would turn up in my account and when it didn't, I emailed support and asked if they could credit it, or if they could allow it so if I made another deposit with the correct code i'd still get the bonus. Their reply (took 20 minutes):
Hello Rohit,
I've manually applied the bonus to your deposit, including the FPP you've
already earnt towards it. You'll need to earn a total of 1,000 FPP to
release it - good luck on the tables!
Best regards,
Andrew
PokerStars Support Team
I bet you anything Party would've been "I'm sorry, there is nothing we can do".
Poker is silly.
It is not enough to be good at chess, you must also play well.
Somewhere in the world someone is training when you are not. When you race him, he will win.