Cost me the chance of winning.
Here are BoDog's e-mails:
Thank you for contacting Bodog Poker Customer Service. We are currently
in the process of reviewing your inquiry and your account information.
Please expect a reply from us within our 15-minute standard.
If your inquiry requires further investigation, we will provide an
answer within the next hour. For future reference, your e-mail has been
assigned the following ticket: [RT #666620].
To speak with someone directly, please do not hesitate to contact us at
1-866-909-2237.
Best Regards,
Bodog Poker Customer Service
Bodog.com
poker@bodog.com
www.bodog.com/poker
1-866-909-ACES (2237)
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Dear Bodog Player,
First, please allow us to apologize for the technical issues we
experienced last night. As a result of
a power outage where our servers are located, all our players were
disconnected from our game server.
Our tournaments continued to run and some players were briefly able to
reconnect and play. When the
tournaments finished, players who were in the money were paid out
according to their placement at the
end of the tournament.
However, these payouts were not accurate as the real tournament play
ended when the power outage
occurred at 2:02 am EST. In order to fairly reflect the progress of the
game up to that point, we went
back to the last hand before the outage and have issued payouts
according to chip stacks at that time.
Players who received more than they would have according to chip stacks
at 2:02 am will be allowed to
keep the overage and players who received less have been issued a bonus
to cover the difference.
In accordance with this policy, your account has been issued a bonus of
$503.43 to bring your total
payout for “$70K Guaranteed (DS)â€